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Legal & Privacy
See the answers to some of the leading questions about web accessibility lawsuits.
Jib remediates your site to make it accessible and compliant. That said, anyone can make a claim for any reason. The accessibility statement should be enough to stop any claim in its tracks, but in the rare case that they do not, we will provide you with our Litigation Support Package.
As part of this support, you get the following:
- Documentation and testing from our R&D team includes line-by-line assessment and responses to every accessibility complaint
- Two different 3rd party audits performed by our team
- Suggested responses for all case scenarios
- Ongoing support from our team
Of course, we will make sure to get to know your case closely to offer any more support than you need. For more questions, feel free to reach out to our support team via website chat.
As a website owner, you may receive a demand letter as the first step of legal action, stating that your website is not ADA-compliant. It is important to prove that you have made an effort to ensure the accessibility of your site to people with disabilities. If this happens, you can provide your site’s accessibility statement as a certification of compliance that proves your website is accessible with WCAG requirements. You can request your accessibility statement here.
In case you are still questioned after providing these documents, we offer a Litigation Support Package that will be tailored to your specific case. The package includes line-by-line manual compliance audits by the R&D team, various accessibility compliance audit review scores for your domain, assistance with responding to the complainant, and other supporting documentation.
If you are not currently using the accessibility widget, your site may lack proof that you have made any effort to provide accessibility and become compliant with legislation. By installing the accessibility widget, your website will become compliant within 48 hours and you will see the accessibility statement that can be sent in response to the demand letter.
Let’s begin with the fact that anyone can file a claim against anyone for any reason. However, just because someone makes a claim doesn’t necessarily make it true. With the accessibility widget, you can rest assured that your website is fully accessible and compliant. In the unlikely event of a claim, we’ll equip you with everything you need to prove compliance.
At Jib, we understand the crucial nature of data security and strive to maintain it at all times. To ensure maximum protection, we use highly secure servers located in San Francisco and New York, and implement military-grade security measures, including above-industry-level encryption. Our dedicated development operations team continually monitors our systems to safeguard confidential information, and we rigorously test our system to guarantee top-level security at all times.
For more information about our security measures, visit our Security and Privacy page.
Absolutely! Protecting user privacy and data collection is the core focus of GDPR and CCPA compliance. At Jib, we take this matter very seriously. As we do not collect any user data, we ensure that we are fully compliant with both regulations.
The only information that the accessibility widget gathers is regarding HTML, elemental structure, and website behaviors such as mouse clicks, heat maps, and user clicks. These details are exclusively used for analyzing and optimizing the website for accessibility compliance, thereby ensuring a seamless user experience.